Clear choices.
Responsible data.

Effective November 4, 2026

Information we collect

When you send a project enquiry, we collect the details you provide, such as your name, work email, brand name, product interest and project requirements. If you arrived through a campaign link, the enquiry may also retain the landing page and limited campaign parameters such as UTM values or a Google click identifier so Metro can understand which marketing source produced the enquiry. We also use limited technical information needed to secure the website, prevent spam and deliver the service.

Analytics and website experience

Metro uses Google Analytics 4 to understand website visits and completed actions. The Google tag starts with optional analytics and advertising storage denied and may send limited cookieless measurement signals in that state. Selecting “Accept all” enables optional storage and Microsoft Clarity session recordings, heatmaps and usability insights. You can reopen Cookie settings in the footer and change your choice at any time.

Campaign parameters are kept only for the current browser session and, if you submit an enquiry, are attached to that enquiry so Metro can explain its source even when you moved between pages first. Google and Microsoft may process device, browser, interaction and approximate location information according to their own privacy terms. Metro does not intentionally send names, email addresses, phone numbers or enquiry text to these analytics services. Sensitive form content is masked in Clarity recordings by default.

US business visitor identification

When enabled, Metro uses RB2B, provided by GetEmails, LLC doing business as Retention.com, to understand interest from potential business customers. This service loads only after you select “Accept all” under our current privacy choices and our hosting service identifies your connection as being in the United States. It does not load when your location is outside the United States or cannot be established, or when your browser sends a Global Privacy Control opt-out signal.

RB2B uses cookies and similar technologies, browser and device identifiers, IP addresses and website activity to match visits with information held by its data partners. A match may provide company details, a name, job title, professional email address or LinkedIn profile. We use these matches to assess relevant business interest; a match is a lead to verify, not proof that a particular person visited. Our integration does not send enquiry form values to RB2B.

You can stop future RB2B tracking through Cookie settings by selecting “Necessary only.” The page reloads to stop any already loaded tracker. This does not erase information previously received by the provider. For its data practices and database opt-out, see the RB2B Privacy Policy and Retention opt-out service. You may also contact Metro about information we hold.

Retention and international processing

Information is kept only for as long as reasonably needed for the project, legal, security and business record purposes. Because Metro serves brands internationally, information may be processed in countries other than your own with appropriate service and security controls.

Your choices and rights

You may use the Cookie settings link in the footer to accept or reject optional analytics storage, session recordings and US business visitor identification. Depending on where you live, you may also ask to access, correct or delete personal information, or object to certain processing. We will review requests in line with applicable law.

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